The AI chatbot for your website that actually knows your business

Visitors arrive with specific questions: What does it cost? How long does delivery take? Does it come in another size? The answers are often somewhere on your site, just not where the visitor happens to be looking. An AI chatbot takes the search off their hands. It understands the question in plain words and gives the right answer right in the conversation.

For you, that means fewer repetitive requests by email or phone and more time for the conversations that really need a person. You can instruct the chatbot to point to your contact page, an email address or a phone number when a request is complex.

The chatbot answers from the knowledge base you build yourself. You import pages of your website by URL, upload PDF, DOCX or text files, and add FAQs with exactly the wording you want. All sources end up in one shared knowledge base.

When a visitor asks a question, the matching passages are looked up in your knowledge base and passed, together with your instructions, to the AI model that phrases the answer. In those instructions, the so-called system prompt, you define role, tone and limits. That is also where you decide what happens with a question it cannot answer, for example an honest note and a link to your contact page.

One thing matters: the chatbot is only as good as your content. If you have updated your website, simply import the changed pages again.

Embedding takes a single script tag that you paste before the closing body tag. That works on WordPress, Webflow, Shopify, Wix and plain HTML pages. The script loads with the defer attribute and does not slow your page down.

You choose how the chatbot appears: as a chat button in the corner, as a floating window or embedded directly in the page. Name, colour, avatar and greeting match your brand. You set greeting, slogan and quick starters per language, so visitors to your German, French, Italian or English pages see the right greeting.